/
/
Annual maintenance Contract

Annual Maintenance Contract (AMC) Services for Audio Visual, ELV, and Immersive Systems 

Without the regular maintenance of AV, Immersive systems, ELV and security systems they can fail unexpectedly, or even worse, when you need them the most. Sudden downtime will lead to costly repairs.

With Oxford Integration’s comprehensive maintenance services, we ensure that your system keeps running at its peak conditions all year long

Uninterrupted Performance, Maximum Productivity 

Guaranteed Uptime 

Worried about your systems failing you? Don't be, our maintenance plans keep your systems up and running without hiccups. 

Optimised Performance 

Fine-tuned systems deliver top performance, ensuring everything works as it should, every time.

Cost Savings 

Detect potential issues early on and repair them, saving you money in the long run. 

Improve ROI 

Increase the lifespan of the systems through regular upkeeping and getting more out of them.

Risk Mitigation 

Our experts monitor and detect issues regularly so that your systems are safe. 

Expert Support 

Our in-house support technicians are on standby whenever you need them, we are just a phone call away. 

Our Expertise

Comprehensive and Non-Comprehensive Maintenance 

Oxford Integration offers Comprehensive & Non-Comprehensive Annual Maintenance Contracts for ICT Systems after the site is surveyed.  
The service includes regular maintenance for the equipment and systems at an agreed cost and service level. 

Planned Preventive Maintenance (PPM)  

Planned Preventive Maintenance helps you to detect possible breakdowns and take preventive measures beforehand.

The system maintenance procedure involves a routine checkup, reporting and the end-of-life detection of the devices.  

Based on Agreed Contract 

Non-Comprehensive 

Comprehensive 

Semi-Comprehensive 

Only Service of the asset’s confirmed 

New Products replacement for faulty products included 
Only the list of spares provided during the contract will be utilized 

PPM’s can be from monthly to Bi-Annual 

PPM’s can be from monthly to Bi-Annual 

PPM’s can be from monthly to Bi-Annual 

Limited and Unlimited Breakdown support based on Contract 

Limited and Unlimited Breakdown based on Contract 

Limited and Unlimited Breakdown based on Contract 

Consultancy- Recommendations for upgrade of system included 

Consultancy- Recommendations for upgrade of system included 

Consultancy- Recommendations for upgrade of system included 

Firmware Updates and Software Updates (Free Updates) 

Firmware Updates and Software Updates (Free and agreed Licenses) 

Firmware Updates and Software Updates (Free and agreed Licenses) 

Residence Engineer based on contract 

Residence Engineer based on contract 

Residence Engineer based on contract 

New Installation is not included 

New Installation can be included 

New Installation can be included 

New Programming is not included 

New Programming can be included 

New Programming can be included 

Program must be handed over by End-User 

Program can be provided by end-user, or else can be reprogrammed 

Program can be provided by end-user, or else can be reprogrammed 

Indication of End-of-Life material/out of warranty reporting 

Indication of End-of-Life material/out of warranty reporting 

Indication of End-of-Life material/out of warranty reporting 

Back-to-Back repair service 

Replacement will be provided 

Back-to-Back repair for the products not included in spare list 

Cost effective 

Most Expensive 

Expensive 

Based on Agreed Contract 

How we work  

Inspection

Our technicians check your systems for any wear and tear and look for issues that can lead to untimely malfunctions.  

Reporting

Our technicians, after inspection, create a thorough report on the system’s health. The report will alert you to potential issues and changes needed beforehand.  

Replace

After inspecting and replacing the equipment, our technicians will thoroughly test your audio-visual systems to ensure that they’re functioning at peak conditions. 

Test

After inspecting and replacing the equipment, our technicians will thoroughly test your audio-visual systems to ensure they function properly.  

Your Trusted Partner for AV Maintenance

When it comes to Annual Maintenance Contacts Services, Oxford Integration brings nearly two decades of project execution across the UAE and KSA. As an award-winning AV integrator in the MEA region, we uphold the highest AVIXA, ISO, and brand standards.  

Oxford having in-house programmers offers a wide expertise not limited to simple AV solutions, but rather sophisticated systems which include lighting control, security integration, and AV control of various brands such as Crestron, Extron, AMX, Loxone, Lutron or any KNX, Zigabee protocol system. 

Words from our clients

Some real-world feedback from people about what it’s like working with us.

4.5

CUSTOMER REVIEWS

Reviews
250 +

Want To Upgrade Your Space? Let's Connect!

Got a project? Need consulting? or just curious? No matter the reason, drop your info below and one of our experts will get in touch with you.

Frequently Asked Questions

Do you do immersive and AV solutions with custom exhibits?

Yes, we do provide custom turnkey solution, that involve, exhibit stand, hardware and software for experience centres, museums, art gallery etc.

Do you provide projection mapping over structures?

Yes, we do provide custom turnkey solution, that involve, exhibit stand, hardware and software for experience centres, museums, art gallery etc.

Do you do immersive all around projection room solution for art galleries or museums?

Yes, we do provide custom turnkey solution, that involve, exhibit stand, hardware and software for experience centres, museums, art gallery etc.

Can we have games that can keep kids engaged at our venue.

Yes, we do provide custom turnkey solution, that involve, exhibit stand, hardware and software for experience centres, museums, art gallery etc.

Can we recreate historic moments through immersive exhibits?

Yes, we do provide custom turnkey solution, that involve, exhibit stand, hardware and software for experience centres, museums, art gallery etc.

Where is Oxford Integration located?

Yes, we do provide custom turnkey solution, that involve, exhibit stand, hardware and software for experience centres, museums, art gallery etc.