The Sheikh Zayed Desert Learning Centre, Al Ain Zoo

Location: Al Ain, Abu Dhabi, UAE

Client:
Al Ain Zoo
Category:
Audio-Visual, Immersive
Systems:
Exhibits, Interactive Display, Projectors, Auditorium, Surround Sound System, Public Address System, Control System, Dolby

About the client

Al Ain Zoo is one of the UAE’s premier environmental, recreational, and educational destinations, offering families and visitors the opportunity to experience animals in habitats resembling their natural environments. Spanning four kilometers, it is home to over 4,000 animals across 200 species.

The Sheikh Zayed Desert Learning Centre, located within the zoo, is a LEED Platinum-certified facility that features five interactive galleries showcasing the UAE’s rich natural heritage and promoting sustainable living practices.

Scope of work

Challenges & approach

Managing a wide array of custom AV systems and exhibits.
Ensuring rapid fault resolution in a visitor-centric environment.
Addressing complex issues involving third-party integrations.

Our Approach:

Dedicated onsite resident engineer for immediate support and preventive maintenance.
Advanced diagnostic techniques for efficient fault resolution.
Collaboration with Al Ain Zoo’s engineering and procurement teams for seamless upgrades

Benefits

Improved Maintenance Efficiency

Regular preventive maintenance through an onsite resident engineer ensured system longevity and optimal performance. .

Enhanced System Reliability

High-quality audio and video systems met the client’s gaming and cinematic demands, offering exceptional performance.

Event Readiness

Reliable onsite support for events ensured smooth operations during critical activities.

Comprehensive Support

End-to-end coverage of AV and ICT systems, including customization and third-party integrations.

Performance Metrics

Preventive Maintenance Visits: Conducted quarterly or as per the zoo’s operational needs.

Fault Resolution: Rapid handling with detailed reports for all cases.

Brands

Deliverables Covered

Displays

Exhibits (63 Units)

Featuring interactive displays (Sharp, NEC, Winmate), sensors (Phidgets), sound systems (Dakota, KEF, Turbosound), and media players (Brightsign).

Theatres

High-end projectors, Dolby sound systems, JBL BGM, and Aruba networking solutions.

Control Systems

Managed by Crestron and integrated with complex structured cabling

Network Infrastructure

Switches and IP cards from Aruba and Netgear.

Custom Software

Maintenance and updates for all AV systems

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